Fear of Flying

John Bohlinger

Don't let airline damage happen to you!


Premier Guitar April 2008


In one month, airlines savagely ravaged two great guitars of mine. The first experience was a standard acoustic fly date. I usually fly my Takamine; it's a great, utilitarian guitar that sounds amazing direct and I know if it is destroyed or stolen I can buy a nearly identical replacement almost anywhere. The artist I was working with really loves this old Gibson J100 of mine so I obligingly brought it instead. I carried it on the first flight but was forced to check it on the return. Sure enough, when I opened the case in Nashville, there was a split in the top. I don't know what caused it; maybe it was just due to happen, but I can't help but surmise that the abuse of the flight quickened this break down.

The second and more painful experience happened later in the month when I was gigging up in Bozeman, Montana and stumbled into a store called Music Villa where I found a 1969 Gibson 340, completely original in amazing condition. This serendipitous find falls within the two most coveted, magic years – Larry Carlton plays ‘68 and ‘69 335s. The 340, though it retailed for more than the 335 when new and is basically the same guitar with a different wiring harness, can be bought for considerably less, but still more than a minimum wage kid like yours truly can afford. Unbelievably, the store owner gave me a great deal. (And that's why I love a good, old mom-and-pop business.) The only little cloud hovering over my transaction was the looming task of transporting this gem home safely. The J100 break had made me a bit paranoid; you know what they say: just because you are paranoid doesn't mean they're not out to get you. Along with the 340, I had to fly a Tele and a pedal board home, which doesn't really bother me. I rebuild my travel board so often because of flight abuse that the process has grown routine. The Tele is just a couple of planks bolted together, so while not completely indestructible, it's pretty close. I've gotten to the point where I always check that gear and try to only fight battles that are really important.

In our post-9/11 world, one is hard pressed to carry a larger, hard case guitar on the plane. In the past, I've begged with airlines to no avail then watched from my seat as the chuckers gleefully toss my guitar in the hull of the plane. I decided to box up the 340 with lots of padding and hope for the best. The outcome: Northwest Airlines beat the shit out of this guitar. They jacked the neck and the top took a hit. This guitar had survived thirty-nine years with only a little beautiful weather checking. In one trip Northworst painted a mustache on Mona Lisa.

On Monday I loaded up $7000 worth of broken guitars into my $800 car and brought them to my go-to guys. Gibson Repairs and Restoration in Nashville has been flawlessly patching my poor guitars back together for years. The manager Todd Money, shop manager Timothy Tucker and rock demi-god Dion Edge really are like magicians when it comes to repairs. While I was in their shop cursing the sad lot of those forced to fly guitars, I asked if they had any preventative measures that could keep me out of their shop. Here's a few of their and my tips which could save your neck:
  • Remove anything heavy from the small compartment inside the case. On a recent flight from Tennessee to California I carefully tucked a tuner and an overdrive in this compartment in my Tele case; when I opened the case at the gig, the bag searchers had taken everything out of that small compartment and left it banging against the neck for two thousand miles. Nice.
  • Loosen your strings. Todd suggests loosening your strings at least one full step, but not so much that the bridge or saddle can work itself loose in transit and damage the guitar. I usually just drop both E stings flat to make the retune that much quicker.
  • Use an ATA-approved flight case. I don't have one now, but I'm seriously considering making the investment. I used to always carry my two electrics in a double gig bag, but I've been forced to gate check these on two nerve-wracking flights. When I find a double ATA case that weighs less than 50 pounds loaded, I'll buy it. If anybody knows of one, please tell me!
  • Open your case as soon as you arrive to make sure your baby is home safe. A friend of mine, Pat Seavers, had his 1966 Strat stolen out of its case at Heathrow. A Red-Cap picked up his Strat case along with the rest of the band’s gear, loaded it into vans and brought everything to the venue. Hours later when the guitar tech opened the unusually light case, his Strat was already in the hands of some luggage monkey with a bad British smile.
  • Ship the guitar. When shipping a guitar, make it quick; two days air is the safest. Never go ground: more time in a truck means more time for damage. Avoid sending anything on a weekend: you don't want your guitar spending a Saturday or Sunday in a very hot or very cold environment. Insure for the full value. If you've insured a guitar for $5000 or more, a UPS supervisor will personally check on your guitar every step of the way. Todd and Timothy use these basic rules with FedEx and have very few problems. Todd estimates six claims a year out of a thousand shipments.
Flying gear is gambling, so unless you really love an adrenaline rush, never gamble with more than you can afford to lose. Leave your irreplaceables at home whenever possible.

For more on traveling with your axe, check out our air travel podcast. Click here to download.


John's new book, Guitar and a Pen, has just been published by a division of Warner Books and is available at Amazon.

John Bohlinger is a Montana native and former Ivy Leaguer who was close to earning a Ph.D. in psychology when he dropped out to pursue a life in music. "The psych background comes in handy when dealing with the music business" John quips. Over his fifteen years in Nashville, John has toured the world, holding down the guitar/mandolin/pedal steel end for over 30 major label artists; he currently leads the band for the hit show Nashville Star, which has moved to NBC. John's songs and playing can be heard in several major motion pictures, major label releases and literally hundreds of television drops. For more info visit johnbohlinger.com


     

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Comments

(14 comments) display by
UsernameComment
fendertweed
on 11/20/2008
ATA approved and TSA are 2 completely different things... ATA = specs for robustness, etc.; TSA=the locks accessible to TSA keys.
fendertweed
on 11/20/2008
ATA approved and TSA are 2 completely different things... ATA = specs for robustness, etc.; TSA=the locks accessible to TSA keys.
Jim Laffoley
on 04/10/2008
Calton is the best option. 30 years of satisfied clients don't lie. Take the extra 30 minutes and check it as fragile/special handling and you make it even safer. Even sending it regular baggage - a Calton is the best value (dollar for dollar AND pound for pound!!) and the best protection for your guitar/mando/banjo etc.
Bob Kropp Jr
on 03/24/2008
I bought a 1969 Martin D18 when on military leave in NY and had to fly back to my duty station in FL. (paid $300.00 BTW) It was the old style Geib case, wooden and covered in leather. They made me check it as luggage and I sat there in my window seat and watched the monkeys throw it into the belly of the bird so hard I felt it hit. The guitar did survive the journey but the case was beaten, split the wood, tore the leather. I guess I should count myself lucky. This was in 1972, by the way.
Roger Sadowsky
on 03/23/2008
Have a flight case made to hold you instrument in a gig bag. When you get to your destination, leave the flight case wherever you are staying and get around with the gig bag.
Also check out Calton cases.
Dan Berkowitz
on 03/23/2008
Too familiar of a story. In early December, I bought an Ibanez semi-hollow bass (with only a gig bag) on a trip and planned to carry it back on the 1-hour flight. I called beforehand, talked to the flight attendant on the way to my destination, and had confidence that the airline would let me carry it on. Nope. The flight attendant on my return flight insisted on gatechecking, even though the flight was only half full. Gulp!

I opened the bag as soon as I got inside the terminal and saw that the bass obviously had been dropped on its side, with a huge crack spreading out from the jack on the side and a ding in the headstock. The binding had popped loose around both breaks. I immediately went to a nearby gate desk and mentioned it, then was directed to the ticket counter, where I had a clerk inspect the instrument and document it in my flight record. I was told to contact the airline's customer service office when I got home.

Unfortunately, that airline's "customer service" department will not actually talk to customers, working only by email or fax. They referred me back to the airport. Since I had another flight the next week, I found the local manager and emailed pics to him from my laptop while waiting for my flight. He was "busy" for the next several weeks, but through regular emails and calls, I finally had a response that they would give me my purchase price for the damage (just $275). I also provided my cancelled check for the purchase and a local luthier's estimate of about $100 with the caveat that the bass would never look the same again after the repair, because refinishng would cost more than the instrument's value.

I was back at the airport the next week to drop off my son, the bass was examined and after a bit of waiting, I told the bass goodbye, the manager thanks, and headed home, check in hand.

What I would add to Bohlinger's article is to open a case immediately upon arriving, take pics if there is damage, contact a counter person right
Glenn Waters
on 03/21/2008
Greeting,s I truly enjoyed your article on shipping guitars, either by air or by truck.I have a nice selection of guitars myself, and I would certainly not want to lose any of them,due to the possibility of damage by faulty air or ground transportation. An awakening thought definitely!!!
Dandy Dan
on 03/21/2008
I think the ATA cases he's referring to means a case that has special locks on it that only people with ATA skeleton keys can unlock. It keeps the airline baggage goons out of your stuff, but the ATA can still do their jobs. These special locks are fairly new. I saw them on SKB stuff and I think somebody else putting them on their cases, too.
Ward
on 03/21/2008
This is a really great and well-informed article. Note to self; I've ridden with several country artists (and their band) as well as Los Lobos, on Southwest, and if at all possible, Southwest will accommodate getting the guitar on the plane. (If you ask, they'll help you get an emptier flight.)
I can't say enough good things about SWA's customer accommodations.

No I don't work for them, but I do use them a lot for obvious reasons.

Usually I'll drive before I take Northwest.
Will
on 03/21/2008
As for cases, have the folks at Cabbage Cases make you a custom buckle and strap. I've got clients that fly these all over the world, no issues.



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