Computerized processes have given repair techs the power to deliver you a better-playing guitar. But how do they work?
When we need to get our guitars fixed by a professional, a few nagging questions run through our heads: Will the repair specialist be thorough? Will their procedures ensure an optimal sounding and easy-to-play instrument, or will they merely perform cursory work to make the guitar somewhat playable without resolving underlying issues? Have they followed the tested advancements in understanding, tools, and techniques, or are they stuck in the ideas of the ’70s?
Presently, many certified guitar-repair specialists possess the expertise required to deliver an instrument that both sounds and plays wonderfully. The standards set by manufacturers and distributors have significantly risen, safeguarded by rigorous quality protocols to guarantee the best possible acoustic experience for customers. Additionally, lutherie training has raised the bar for critical processes, and one of the most tricky is fretwork.
Traditional fretwork once involved manual labor, with technicians utilizing sandbags or similar supports to steady the neck as they straightened it with a truss rod during the filing process. A notable advancement in this field came in the mid 1970s when Don Teeter, an author and repair expert, imposed a new method: fixing the guitar body to the bench and using blocks to maintain the neck in a playing position. This refinement was one of many in the continued quest to produce superior instruments by standardized methods.
An example of the Plek’s readings from an acoustic guitar.
Photo courtesy of Galloup Guitars
In the late 1970s, another pivotal innovation was introduced by Dan Erlewine. He created an advanced fret jig with a specialized body-holding system and neck supports, adding another layer of precision to the repair process. During my collaboration with Dan in 1985, we developed a rotating neck jig that counterbalanced the forces of gravity, keeping the instrument in its playing orientation while adjusting the neck supports. This step represented a significant leap in establishing control and standardization of fretwork procedures in our industry. By 1986, our approach had evolved into a freestanding workstation coupled with a sophisticated hold-down mechanism and enhanced neck supports, culminating in increased accuracy, efficiency, and consistency. Over the decades, the Erlewine/Galloup rotating neck jig has become a benchmark in numerous shops, enhancing fretwork performance.
"This step represented a significant leap in establishing control and standardization of fretwork procedures in our industry."
By the 1990s, automated and computerized technologies permeated the guitar manufacturing and repair sectors. Initially applied by import companies in the mass production of guitars, the technology, although expediting processes, did not immediately achieve high execution standards. However, the tech dramatically improved over time, with computer-driven systems eventually transforming the industry. Contemporary automated production utilizing such advancements meets exceedingly high standards of precision. Some bespoke guitar manufacturers, such as Steve Andersen, were pioneers in adopting these methods, but it was companies like Taylor that established them in the modern era.
Inevitably, the progression of technology extended beyond the mere production of parts. Around 1995, German engineer Gerd Anke envisioned the integration of computer-assisted technology into enhancing instrument playability, giving rise to Plek technology, which uses computers to precisely measure and analyze the various components of a guitar, like neck relief, fret height, nut and bridge specs, and more. Nashville guitar-repair tech Joe Glaser was among the first to recognize the machine’s value, followed by San Francisco luthier Gary Brawer. When Heritage Guitar Inc. invested in a Plek machine, the guitar industry could no longer disregard the significance of this innovation.
“The machine’s scanning data confirmed that there was one nature of an ideal fret plane, done by hand or machine, and unsurprisingly, it conformed exactly to what physics predicts, not personal mojo.”
In the spring of 2022, Galloup Guitars obtained its first Plek machine. Promptly, our technician Adam Winarski paved the way for the Plek’s integration in our shop. Now, it’s a rarity for an instrument to leave our shop without having undergone Plek analysis and machining. Impressed by the results of our integration, we created “Intro to Plek” as a course for all students enrolled at the Galloup School of Lutherie, offering our students a practical introduction to this technology. We furthered this educational initiative with a comprehensive one-week intensive “Plek Certification Training Course” for both students and the public. This advanced Plek course serves those seeking to boost their knowledge base and employability in this high-precision field.
Plek is rapidly becoming an industry standard for major manufacturers and smaller shops alike. However, this does not mean that those without access to this technology cannot execute proficient fretwork. Personally, I continue to use my Erlewine/Galloup neck jig—not only out of nostalgia, but also because it remains an excellent method for delivering accurate and reliable guitars. Still, it’s undeniable that the process of fretting, fret dressing, and analytics of fretted instruments has undergone significant transformation, resulting in better sounding—and playing—guitars. And ultimately, that’s what it’s all about.
Finding the right school can be tough for any aspiring luthier. Here are some options to consider.
In my previous column, “So, You Want to Be a Luthier?”, I talked about the types of people attracted to lutherie training programs, some of the possibilities and options these individuals have at their disposal, and discussed both long-term and short-term training, either of which have their place for primary or supplemental training. But the question remains, what school should you choose for your lutherie training? And what might a school have to offer that would best suit your educational needs?
Here’s some good news: While the guitar itself is of European ancestry, since we are a guitar-crazy culture, many of the premier schools for fretted musical instrument making and repair are right here in the United States. In fact, many international students travel to the U.S. to learn here and typically comprise up to one third of our student body.
With all schools, there’s not one that will check every box and perfectly meet everyone’s criteria. Students have different learning styles and personalities that flourish in various types of training programs. For example, my school, the Galloup School of Guitar Building and Repair, focuses on hands-on training to make sure students leave with a premium amount of time physically building and converging with musical instruments. But for some, this type of training may not be as flexible as they would like. So, let’s look at some of the options available in the world of lutherie schools.
Short-term training is geared toward students who want to quickly advance their skills and resumé in a reasonable timeline. At Galloup, we do offer short-term training, but it primarily focuses on bread-and-butter skills and problems that are commonly encountered in guitar repair and restoration. Additionally, the Galloup School has been authorized by Taylor Guitars as a Silver and Silver Plus Level Warranty Certification training facility. However, Galloup does not offer short-term training for guitar making.
Students have different learning styles and personalities that flourish in various types of training programs.
For those looking to build a guitar in a short amount of time, one of the most established short-term programs is the American School of Lutherie, operated by Charles Fox in Portland, Oregon. This is an incredibly well-balanced program focusing on the quality construction of a flattop steel-string and an electric guitar. Another great program is operated by Robert O’Brien in Parker, Colorado. O’Brien Guitars offers an all-hands-on-deck operation wherein students build a flattop instrument in roughly one week. For short-term archtop guitar training, Dale Unger at the Nazareth Guitar Institute does a great job. Students move through building 17" L5-style archtops to completion in the white (no finish applied) in one week. I’ve spoken to many students who’ve taken Dale’s class and they were more than happy with the experience. These are great options since they’re short and the training style is typically more personalized.
Long-term training, on the other hand, is a completely different situation, where classes can range from a few months in a private trade school to two years in an accredited college-based program. At Galloup, we offer long-term training that can extend to more than 2,000 training hours if a student wants to take all classes available. But although we are a licensed private trade school, we are a non-accredited program. So, as with all non-accredited programs, students must finance it themselves or secure a loan through a private lending institution.
Minnesota State College’s Guitar Repair and Building program in Red Wing, Minnesota—often called the “Red Wing school”—is a great example of a two-year, college-level course of study. Another medium to long-term option is the Roberto-Venn School of Luthiery in Phoenix, Arizona. To my knowledge, it’s the longest-running lutherie program in the United States, and it has produced many fine luthiers over the years. Roberto-Venn offers an 880-clock-hour program that allows students to take part in more of the design elements of guitar making. With both Red Wing and the Roberto-Venn schools, their accredited backing makes it easier to secure financial aid for those in need of assistance.
There is no one right answer. It’s up to the individual to determine what school and curriculum best meets their needs and financial preferences. In fact, many students choose to attend multiple programs to fulfill their education requirements.
For a full list of lutherie classes offered worldwide, you can check the Guild of American Luthiers at https://luth.org/resources/lutherie-schools/lutherie-schools-usa/. Not only do they offer a full listing, but the Guild is also a great source of information for inspiring luthiers.From enrichment classes to six-month master-luthier training, here’s a big-picture view for potential lutherie students.
As many of you know, I have operated a school of lutherie for over 40 years. It all started when I took control of the Guitar Hospital repair shop from my friend Dan Erlewine in the mid ’80s. The establishment was already offering short-term training to select individuals, and, at first, I focused on teaching repairs, which was the prime area of interest for most students. Since then, my school has grown from working with one student at a time to a peak of over 20 students in a single term.
Our training options eventually segued into ground-up builds of both electric and acoustic guitars, and grew from a single-month session to two-month and six-month training programs. To date, we offer enrichment classes, extra-curricular seminars, and expanded graduate classes that, in total, can run up to a year in length. Like all trade schools, our classes constantly shift and change with the times, and, in many cases, our research has developed technology and techniques that keep our school relevant and up to date.
Surround a person with like-minded people and inspiring topics, and they will blossom.
So, what does it mean to be enrolled in a program such as mine and how does it prepare you for the guitar industry? Let’s start with the name of my six-month Masters Program. This title, by no stretch of the imagination, means you will be a master luthier after six months of training. The name came from a questionnaire I sent to many top luthiers asking what topics a student should be able to cover and what skills they would want to see from a potential employee. Then, I took that information, kicked it up a few notches, developed a reasonable curriculum, and founded the Master Class.
What would a day in the life of a fledgling luthier look like once enrolled in our program? First, the name of the game with any trade school is safety, safety, and safety. We are dealing with jointers, band saws, and routers—all of which could certainly cause harm if not monitored appropriately. Then there are the solvents, finishes, and exotic woods that could all be irritants (or worse) if the proper precautions are not taken into consideration.
After safety is covered, students can fully consider what classes they want to take and what their personal lutherie goals are. For those who already have a job in the industry, they could choose the longer sessions. However, for many students the much shorter à la carte session—which can be taken over time–—is the way to go. Retirees looking for a second career generally opt for the longer sessions, grinding through the program and getting back to work.
To stay current, trade schools constantly adjust their programs so students are up to speed with current trends. Nylon-string crossover guitars have become very popular in recent years, so we added it to the program to round out the flattop guitar program.
And, as with all trade schools, vocational rehabilitation is always part of the picture. We collaborate with many departments nationwide, retraining people for a career in lutherie. Additionally, we work with the U.S. military to offer our knowledge and education to disabled veterans, or those taking advantage of the post-9/11 G.I. Bill. This has become a popular way for veterans to jumpstart a career in lutherie.
It’s the younger students who need to put a little more thought into how they are going to make the most of their training dollars. There are many who have already gone the university path and now want to focus on something they feel more passionate about. Many of these students end up going back to school, focusing on business-related classes once they see a clearer path for their future. I also see students arrive here fresh out of high school that are right-brain thinkers. If you plug these students into the wrong environment, they may never flourish. I have seen this time and time again. But surround a person with like-minded people and inspiring topics, and they will blossom.
For me, after four decades of operating a trade school and watching students maneuver their way through the world of lutherie, I have come to understand that my student body can take many forms. However, the bottom line is this: Choosing the correct training program is key for success, and there’s no one training class that’s right for all. Each student has to figure out their own goals, and then my school will provide the path to achieving it.